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查看工单详细信息和处理记录的接口
此接口需要升级到v1.2.8或者以上版本，才能使用，此接口只能查询公开工单列表，不会返回隐私工单列表
1、示例，下面【2】是参数说明：
此接口主要给第三方系统使用，可以调用此接口实现查询一个工单的详细信息和处理记录
请求URL：http://localhost:9995/agentSubmitWorkInfo/viewWorkInfo 请求方式：POST 请求参数(Content-Type:application/json)： { "wgToken": "4dca9d5776456896c12e9233c2810f5e", "id": "2014618983336116224" } 返回结果： { "code": "0", "msg": "", "data": { "workInfo": { "workCode": 277, "workTitle": "部署nginx服务器", "workContent": "<p>部署nginx服务器</p>", "state": "4", "workType": "变更管理", "addAccount": "admin", "addAccountName": "柳白", "acceptAccount": "admin", "acceptAccountName": "柳白", "updateTime": 1772432622000, "createTime": 1772432454000, "groupId": "", "workLevel": "高", "workPrivate": "1", "id": "2028354841222447104" }, "workHandleInfoList": [ { "workInfoId": "2028354841222447104", "workContent": "撒飞洒", "state": "0", "handleAccountName": "柳白", "acceptAccountName": "", "createTime": 1772432622000, "workFileInfoList": [], "id": "2028355548667314176" }, { "workInfoId": "2028354841222447104", "workContent": "<p><br></p>", "state": "4", "handleAccountName": "柳白", "createTime": 1772432520000, "workFileInfoList": [], "id": "2028355120751837184" }, { "workInfoId": "2028354841222447104", "workContent": "撒旦法发", "state": "0", "handleAccountName": "柳白", "acceptAccountName": "", "createTime": 1772432488000, "workFileInfoList": [], "id": "2028354986546692096" }, { "workInfoId": "2028354841222447104", "workContent": "已接收工单", "state": "2", "handleAccountName": "柳白", "acceptAccountName": "", "createTime": 1772432481000, "workFileInfoList": [], "id": "2028354954892279808" }, { "workInfoId": "2028354841222447104", "workContent": "新建工单", "state": "1", "handleAccountName": "柳白", "acceptAccountName": "柳白", "createTime": 1772432454000, "workFileInfoList": [], "id": "2028354841251807232" } ], "workFileInfoList": [ { "workInfoId": "2028354841222447104", "fileName": "微信图片_20260106143440_38_199.png", "filePath": "/uploadFile/20260302/2028354841293750272.png", "fileSize": "194.7KB", "isImage": "1", "createTime": 1772432454000, "id": "2028354841297944576", "page": 1, "pageSize": 20 } ] } }
2、参数说明：
请求参数(Content-Type:application/json)： { "wgToken": "必填，config/application.yml里的wgToken配置项的md5加密字符串，大小写均可", "id": "必填，工单查询列表中的字段id的值" } 返回结果： { "code": "0成功1错误", "msg": "错误信息", "data": { "workInfo": { "workCode": "工单ID", "workTitle": "工单标题", "workContent": "工单内容", "state": "工单当前状态，1待接收，2处理中，3已关闭，4已拒绝，5已完成", "workType": "工单类型", "addAccount": "工单创建人登录账号", "addAccountName": "工单创建人姓名", "acceptAccount": "工单受理人人登录账号", "acceptAccountName": "工单受理人姓名", "updateTime": "工单更新时间，毫秒", "createTime": "工单创建时间，毫秒", "groupId": "标签", "workLevel": "工单处理优先级", "workPrivate": "是否是隐私工单，1是，2否", "id": "2028354841222447104" }, "workHandleInfoList": [ { "workInfoId": "工单主表ID", "workContent": "工单处理内容", "state": "工单状态：1待接收，2处理中，3已关闭，4已拒绝，5已完成，0代表评论内容", "handleAccountName": "工单经办人姓名，不是登录账号", "acceptAccountName": "工单受理人姓名，不是登录账号", "createTime": "处理时间，毫秒", "workFileInfoList": "附件列表", "id": "2028355548667314176" } ], "workFileInfoList": [ { "workInfoId": "工单主表ID", "fileName": "工单附件文件名称", "filePath": "工单附件文件存储路径", "fileSize": "附件大小", "isImage": "1", "createTime": "上传时间，毫秒", "id": "2028354841297944576" } ] } }